Saturday, December 28, 2013

Thank you for 2013

I'm sorry we've been 'absent' for the past few days.  We've been traveling and expected to have good Internet access.  Alas, it was not to be.

But as we are now just three days away from a new year, we want to take this opportunity to thank ALL of the folks who have been a part of our Gatlinburg experience in 2013.

First, a huge 'thank you' to our daughters, Marcia and Angie.  Marcia has faithfully answered every inquiry for Smoky Mountain Tower and All Decked Out - no small task, considering we've received more than 700.  She has also kept track of all the reservations, communicated with our guests, and followed up with each one.  Angie is our 'webmaster,' keeping both www.SmokiesRentDirect.com and www.SmokyMountainTower.com up and running.  Both have provided valuable advice and encouragement throughout the year.  Also, Marcia's son, Nathan, has jumped in to perform research and check our advertising sites for accuracy.  So we truly are a 'family affair.'  Here's a photo of the group, with Nathan, Marcia, and Angie standing behind Dave.



Our Gatlinburg team makes it all work.  Ingrid and Bob Nelson and their daughters have done a fantastic job of cleaning our cabins after each stay, as well as taking care of small maintenance needs, changing the key codes, and making sure everything is in good working order.  Ingrid is an amazing person - she even answers guests' phone calls 24/7!

For larger maintenance jobs, Ingrid introduced us this year to Gary Stipes - who has done everything from installing new thermostats to replacing a toilet to fixing a ceiling leak.  There isn't anything he can't do.  And, for emergencies, we can always call on Darren Phillips, who lives right next door to All Decked Out.  What a blessing!

Of course, none of this would be of any importance if it weren't for YOU - our wonderful guests.  In 2013, we had almost 100 sets of guests, almost evenly split between our two cabins.  THANK YOU for all your great notes in the guest books, and for your care of our cabins.

Now, as we approach 2014, there are some changes in the wind.  We are working hard to confirm some things, and will let you know the news as soon as we can after January 1.  For now, though, we thank you for staying with us in 2013, and hope to see you again next year.